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Redington

Redington

www.redington.com
What is your customer experience with Redington?

Redington Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Redington has 4.7 star rating based on 17 customer reviews. Consumers are mostly satisfied.

  • 67% of users would likely recommend Redington to a friend or colleague.

  • Rating Distribution
  • Pros: Reputation, Best fly poles best packaging for poles, Bunch.
    Cons: Apparent defects, Build quality, Fast action is very stiff.

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Media from reviews

Redington - Broken fly rod
Redington - Broken fly rod - Image 2My beloved Redington Fly ReelMy beloved Redington Fly Reel - Image 2Redington - Broken fly rodRedington - WarrentyRedington - Warranty or replacement rod tip
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Top Redington Reviews

Positive Review

"Straight lines"

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Team member was understanding and helpful feedback. Prompt response via email followup with instructions

Critical Review

"Repair rod They have no phone number."

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Ill call to try to get a rod repaired. Theres no phone number they have a computer technician which is not very helpful. Poor Customer Service. User's...

Show reviews that mention
fly rod fly rod fly reel hello reel broken fly phone number section replacement
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Allen C Oht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sapphire, North Carolina

Straight lines

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Team member was understanding and helpful feedback. Prompt response via email followup with instructions

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Jameson B Prr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken fly rod

Redington - Broken fly rod
Redington - Broken fly rod - Image 2

My fly ride broke while I was fishing in local pond and its a pretty old ride and I was wondering if I could get a new one or a piece

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David S Ael

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damaged fly rod

I did the untinkable. I bought a Redington 10ft 3wt euro nymph field kit 2 years ago fished it 4 times just starting to like the performance.

Didnt put away when leaving stream.

The 2 sections of 4, the 2nd and 3rd the middle two are unrepairable my fault totally. Can the two inner pcs be purchased??

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User's recommendation: Redington 10ft 3wt great performance, pack it up in the case before you leave the stream

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Ramon L Azs

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Verified Reviewer

My beloved Redington Fly Reel

My beloved Redington Fly Reel
My beloved Redington Fly Reel - Image 2

Hello there Redington. I live in Alaska, which of course is fly fishing heaven, and my favorite fly reel is broken.

Might you Please be able to help repair it? This Red/Sockeye Salmon is on The World famous Kenai River.

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User's recommendation: I really hope that Redington is able to either replace or repair my favorite fly reel. I live in Alaska, and fishing season is about to get underway.

Shakendra Paq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order parts

Updated by user Jul 11, 2025

No return call. It’s been 24 hours.

Original review Jul 10, 2025

Every time I call no one answers. Im on hold forever and then Im told to leave a message. Im trying to order some rod tip parts and I cant get through to you guys very disappointed.

View full review
Resolved
Ramon L Azs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My beloved Redington Fly Reel

Updated by user May 07, 2025

Company fixed the issue and I have been provided with apology. Redington did me a solid.

They are replacing my beloved fly reel for a Minimum cost.

I’m happy. Ramon

Original review Apr 22, 2025

Hello there Redington. I live in Alaska, which of course is fly fishing heaven, and my favorite fly reel is broken. Might you Please be able to help repair it?

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Anonymous
map-marker Nashville, Tennessee

Repair rod They have no phone number.

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Ill call to try to get a rod repaired. Theres no phone number they have a computer technician which is not very helpful. Poor Customer Service.

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User's recommendation: Have a phone number that people can reach you on.

Cynthia Woodruff

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Verified Reviewer

Reel issue

I have a redington reel that I purchased 7-8 years ago in a 6 wt package at Bass Pro. I lost the screw that holds it together and was wondering if I could get a replacement.

Please note this site will not let me put in my phone number.

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Pros:
  • Great reel in the kit

Preferred solution: A screw

User's recommendation: Tighten that screw

Dennis W Trn

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Verified Reviewer

Need a replacement tip

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I need a replacement tip for the Crosswater Redington V2. My tip snapped when I was trout fishing.

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Pros:
  • Really good rod

Preferred solution: A new tip for the crosswater redington v2 9 ft 8wt

Jahniya Tli

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Verified Reviewer

Warrenty

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Redington - Warrenty

Broken tip

9ft 3wt 390-4 A20

Hydrogen

Fishing up cascade creek a few weeks ago and rod tip got snagged noticed it was cracked

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User's recommendation: You guys are awesome!

Anonymous
map-marker Jefferson, Georgia

Broken fly rod

Redington - Broken fly rod

Hello Redington,

I have a Redington path ll 590-4 and after the third time I was fishing with it the 4th section had broke. The rod was never stepped on, and it was in a hard case.

It has been a month and half since I bought it and it unfortunately broke. I was wondering if I would be a to get a replacement rod or section

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Hamish T

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Verified Reviewer

Broken fly rod

Hello, I bought a Redington rod quite a few years ago and the tip broke recently. I don't have a receipt or anything. I am wondering about the best way to go about replacing the broken section of the rod.

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Preferred solution: My rod fixed

Chris B Syp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Warranty or replacement rod tip

Redington - Warranty or replacement rod tip
Contains 1 confidential file for company representatives

Warranty or replacement. Hello, I am really hoping yall can help me.

I have the Redington classic trout 480-4 8p No.4 line rod and its my favorite for streams in my area and the very top eyelet at the very top of the rod broke off today. I was hopi g it would be covered under warranty or if I could get just a very top replacement section for the top.

Its a 4 piece like I said its my baby and I love it so hopefully I can either fix it or get another section for the very top its a 4 piece. Thanks very much

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Pros:
  • Bunch

Preferred solution: Replacement tip

Anonymous
map-marker Grand Junction, Colorado

Broken rod

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Broke my fly rod on its first trip out on Fathers Day. I placed a call to Redington and with no questions asked their customer support team offered to replace the entire rod.

Far above what I expected, I explained the situation and it made no difference to them.

They just had my support in mind, huge thanks to their team and professional business ethic. Solid work, solid community, great customer service.

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User's recommendation: Solid products and services no hassle support. Definitely recommend buying gear from redington.

Anonymous
map-marker Dallas, Texas

Guided me through a rod section replacement . Great service.

Broke my Rod section. The customer service tech was courteous and quick to get the new section sent out.

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User's recommendation: Great service

Sebastian C Lfq

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Verified Reviewer

Warranty pursuit fly rods

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I have two Fly Rods Pursuit 890-4 broken, tag Nª 395041 and tag 395091.

I bought them in Argentina authorized dealer.

I have to travel to the USA, probably in May and I will take the opportunity to apply the warranty.

What should I do to run the warranty for both Pursuit 890-4, do you need both equipment complete and probably I have to fill some warranty template.

Kind regards from Argentina

Sebastian.

View full review
Pros:
  • Perfect combination quuality and price
Cons:
  • I am far away in argentina

Preferred solution: warranty of two Pursuit 890-4

User's recommendation: perfect combination of quality and price

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